Welcome to
Vertex Property Management
Less hassle. More care.
A win-win for owners and tenants.
We’re in business to make managing rentals easier, with clear communication, reliable services, and genuine care for every property in Christchurch.
SERVICES
Our services are tailored to suit you, working alongside you as a trusted partner to look after your property and achieve your investment goals.
WHAT OWNERS AND TENANTS SAY.
TRUDIE
"We engaged Selene from Vertex Property Management to select tenants for our rental property. She provided us with an outstanding service and we're delighted with our new tenants. The whole process was efficient and professional, including the property appraisal, advice on changes to landlord regulations, reference and credit checks, and excellent communication with us and prospective tenants. She understood the features of the property and our needs / preferences and gave regular updates (at least a couple of times a week) on how the campaign was progressing. She was considerate of the outgoing tenants and managed viewings to accommodate their needs alongside prospective tenants. She has great systems supporting her business and everything could be done digitally - it was great to offer virtual viewings to tenants who couldn't come to the property in person. I was very impressed with Selene's property management skills, we'd met with a couple of different agents and Selene stood out as calm, confident and competent, and she's delivered a great result for us. I wouldn't hesitate to use Vertex Property Management for any property management services we require in the future."
FREQUENTLY ASKED QUESTIONS
We specialise in managing residential properties in the suburbs of Riccarton, Addington, Upper Riccarton, Burnside, Avonhead, Ilam, Halswell, Wigram, and Aidanfield in Christchurch. Based in Rolleston, we also cover most places in Selwyn such as Rolleston, Lincoln, West Melton and Prebbleton. Focusing on these areas allows us to offer efficient, personalised service with strong local knowledge.
We offer tailored packages to suit your needs. Whether you want full management or just help finding ideal tenants, we’ll work around what makes sense for you. Our starting rate is 9% on rent collected and invoice billed. Book a free consultation to get a better idea of which package suits you best.
You’ll have one dedicated property manager throughout the whole management process. No handovers or getting passed around.
Once you’ve signed a management agreement with us, we’ll take care of the rest. We can contact your current property manager and handle the paperwork. We’ll check that rent is up to date, the bond is lodged, and your tenant(s) know what to expect. We’ll meet your tenant(s) early on (usually when we do the property condition check) to explain how we do things. You’ll receive a full property condition report with photos.
Everything from advertising and tenant screening to 24/7 emergency support for tenants, rent collection, inspections, maintenance, and compliance.
We reconcile rent daily, so nothing slips through the cracks. Any arrears are followed up promptly and at the moment, we’re proud to say we have zero rent arrears.
Yes, we offer both casual letting and full property management services. You choose what suits you best.
Along with strategic marketing and thorough tenant screening, we also tap into our tenant database and get referrals from tenants we already know and trust. Many of our best tenants come from word of mouth, recommended by those already renting through us.
We carry out inspections every 3, 4, or 6 months depending on your insurance requirements. You’ll get a detailed report with photos, and we’ll flag and follow up on any maintenance needed. We always check things like leaks, lighting, exterior condition and able to test smoke alarms at least every six months.
Absolutely. You’re welcome to use your preferred contractors or we can handle all repairs and maintenance for you using our trusted network.
